Never Miss a Customer Call While Helping In-Store Shoppers. 24/7 Product Inquiries, Store Hours, Inventory Checks & Order Status
A customer calls asking "Do you have the blue running shoes in size 9?" Your staff is helping someone try on clothes, ringing up purchases, and restocking shelves. The call rings 6 times, goes to voicemail. The customer calls the store down the street who answers immediately. You just lost a $120 sale without knowing they called.
Real impact: A sporting goods store tracked missed calls for 60 days. They averaged 23 missed calls per week during business hours. Follow-up revealed 71% were product availability questions with purchase intent. At an average $85 transaction value, they were losing $1,660 weekly ($86,320 annually) to missed calls. After implementing AI, they captured $6,200 in additional monthly sales from previously missed calls.
It's 7 PM. Your store closed at 6 PM. A customer calls wanting to know if you have a specific item in stock before driving 20 minutes tomorrow. Voicemail. They check online retailers instead and order for next-day delivery. You lose the sale before your store even opens.
Real impact: A boutique clothing store implemented after-hours AI call handling. In the first 3 months, they received 340 after-hours calls (averaging 3.8 per day). The AI answered product questions, confirmed inventory, and told customers when to visit. Result: 47% of those callers came in-store the next day, generating $18,400 in sales that previously went to online competitors.
Black Friday weekend, Small Business Saturday, Christmas shopping season - your store is packed with customers, phones ringing constantly, and you're short-staffed. Every call that goes unanswered during holiday rush is lost revenue you'll never recover.
Real impact: A gift shop tracked calls during November-December holiday season. They missed 180 calls during their busiest 6 weeks (average 4.3 per day). Post-season surveys revealed 65% were trying to check gift item availability or holiday hours. With average holiday purchase of $75, they lost an estimated $8,775 in holiday sales - their most profitable season - to unanswered calls. The next year with AI, they captured those calls and had their best season ever.
Built for local shops, boutiques, and retail businesses
CallBird AI integrates with your POS system (Square, Shopify, Lightspeed, Vend, Clover) to check inventory in real-time. When customers call asking "Do you have X in stock?" the AI checks your system instantly and answers accurately. No more "let me check and call you back" - the answer is immediate.
Average result: 45% more phone-to-store conversions when customers get instant inventory answers
The AI answers the most common retail questions automatically: store hours (including holiday hours), address and directions, parking information, current sales and promotions, return/exchange policies, and accepted payment methods. Simple questions get instant answers without tying up your staff.
Average result: 30-40 routine calls per week handled automatically
For buy-online-pick-up-in-store (BOPIS) orders, the AI provides order status updates, estimated pickup times, and preparation notifications. When orders are ready, it can send automated text notifications. Customers calling about special orders or custom items get accurate status information pulled from your system.
Example: "Your order #1234 is ready for pickup. Bring your ID and order confirmation."
The AI is trained on your product catalog including SKUs, sizes, colors, pricing, and current availability. It can answer detailed product questions, suggest alternatives when items are out of stock, inform about upcoming restocks, and provide price comparisons between similar items.
Real stat: Stores report 60% fewer "I'll call back later" responses when customers get complete product info immediately
For special order inquiries, custom requests, or bulk purchases, the AI collects complete information: customer contact details, product specifications, quantity needed, budget and timeline, and specific requirements. High-value requests (orders over $500) trigger immediate manager notification.
Perfect for gift registries, corporate orders, and wholesale inquiries
Seamless integration with major retail systems: Square (real-time inventory sync), Shopify POS (product catalog access), Lightspeed Retail (stock levels and pricing), Vend (multi-location inventory), and Clover (order management). All data flows automatically with no manual updates needed.
Every unanswered call is a potential customer walking into a competitor's store or ordering online. CallBird ensures you capture every phone inquiry - 24/7.
Start Free Trial - Setup in 10 Minutes$49/month • Unlimited calls • 7-day free trial • No credit card required
"We're a sporting goods store with 2 locations. Staff was constantly interrupted by calls while helping customers on the floor. Since implementing CallBird, the AI answers product availability questions by checking our Square inventory in real-time. We captured $6,200 in additional monthly sales from calls we used to miss. Our staff can focus on in-store customers, and phone customers get instant answers. Win-win."
"I own a boutique clothing store. People would call after 6 PM asking if I had specific items in stock. I'd miss those calls and they'd shop elsewhere. CallBird's AI now answers after-hours, checks my Shopify inventory, and tells them to come in tomorrow. 47% of after-hours callers actually show up the next day. That's $18,000 in sales over 3 months that I was completely losing before. Insane ROI."
"Last Christmas was chaos - packed store, phones ringing constantly, staff overwhelmed. This year with CallBird handling all calls, we had our smoothest holiday season ever. The AI answered hours questions, gift availability, and even took special order requests with customer info. We did 22% more revenue than last year with the same staff size. Already paid for itself 50x over."
While your staff helps in-store customers, CallBird handles phone inquiries 24/7. While competitors' stores go to voicemail after hours, you're capturing sales around the clock. $49/month to never miss another sale.
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